Privacy PolicyThis Privacy Policy describes how ziliti Manufactory (hereinafter — "We", "the Seller") collects, uses, and protects your personal information when you visit ziliti.eco and place orders. We treat your privacy with the same care and attention we give to every detail of our craft tea.
1. Information We CollectTo process your order and provide quality service, we may collect the following data:
Full name of the Buyer.Phone number for communication with your personal manager.Email address for sending order details and individual price lists.Delivery address (Nova Poshta or Ukrposhta branch) within Ukraine and abroad.

2. How We Use Your DataYour information is used solely for:
Processing and dispatching orders directly from our production facility in the Carpathians.Communication through a personal manager to clarify the details of wholesale or custom orders.Keeping you informed about new handcrafted recipes, special drops, and collaborations.Improving our website and the quality of service for our HoReCa clients.

3. Data Protection and Storage
We implement all necessary security measures to protect your data from unauthorized access.Your information is stored only for as long as needed to fulfill the purposes stated in this Policy.We do not share your personal data with third parties, except for the delivery services handling the transportation of your order.

4. Your RightsYou have the right at any time to:
Request access to the personal data we hold about you.Request the correction or deletion of your information from our records.Opt out of marketing communications via our Instagram or email.

5. Digital Environmental ResponsibilityOur commitment to environmental awareness extends to how we handle information: we minimize the use of paper and store data in a secure digital format.
6. Contact UsIf you have any questions about this Policy, please get in touch:Phone: +38 099 744 16 82Email: moc.liamg%40aetocilizInstagram: @ziliti.eco